Terms and Conditions

• Effective Date: 14th March 2026

Welcome to Star Aircon. By accessing our website https://staraircons.in or using our appliance repair services, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Service Overview

Star Aircon provides repair, installation, and maintenance services for home appliances including:

• Air conditioners (Split, Window, Inverter AC)
• Washing machines (Top load, Front load, Semi-automatic)
• Refrigerators
• Microwave ovens

Our services are available to residential and commercial customers across Mumbai and nearby areas..

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2. Appointment & Service Requests

Customers may request services through phone, WhatsApp, email, or the website.

• Service appointments are subject to technician availability.
• Same-day service is provided in most areas but cannot always be guaranteed.
• Customers must provide accurate details about the appliance and issue during booking.

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3. Service Charges

• Inspection or visiting charges may apply depending on the service request.
• A clear quotation will be provided before any repair work begins.
• Repair work will proceed only after customer approval.

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4. Spare Parts & Replacement

Star Aircon uses original or high-quality OEM spare parts wherever possible.

• The cost of spare parts will be communicated before replacement.
• Parts replaced during service may carry a limited warranty depending on the manufacturer or supplier.

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5. Service Warranty

We provide a limited warranty on labour and replaced parts, depending on the nature of the repair.>br> Warranty does not cover:

• Physical damage
• Electrical damage due to voltage fluctuations
• Improper use of appliances
• Repairs performed by third-party technicians after our service

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6. Customer Responsibilities

Customers are responsible for:

• Providing safe access to the appliance location
• Ensuring power supply and installation conditions are safe
• Clearing any obstructions that may prevent service work

Star Aircon will not be responsible for delays caused by unsafe working conditions.

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7. Payments

Payments must be completed after service completion through accepted payment methods such as cash, online transfer, or digital payment.
Invoices or receipts will be provided upon request.

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8. Cancellation & Rescheduling

Customers may cancel or reschedule appointments by informing us in advance. Repeated cancellations may result in service refusal or visiting charges.

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9. Independent Service Provider

Star Aircon is an independent appliance repair service provider.
We are not affiliated with or authorized by any appliance manufacturers. Brand names mentioned on the website are used only to indicate the types of appliances we repair.

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10. Limitation of Liability

While we make every effort to provide reliable service, Star Aircon shall not be held liable for:

• Indirect or consequential damages
• Loss of appliance data or stored settings
• Pre-existing appliance issues discovered during repair

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11. Website Use

All content on this website, including text, images, and service information, is provided for informational purposes. Unauthorized copying or misuse of website content is prohibited.

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12. Changes to Terms

Star Aircon may update these Terms & Conditions from time to time. Updated terms will be published on this page.

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13. Contact Information

For any questions regarding these Terms & Conditions, please contact:
Star Aircon
Shop No. 55-A, EMP-72, Opp. Sunflower Bldg., Thakur Village, Kandivali (East), Mumbai - 400101, India
Phone / WhatsApp: +91-9867791454
Email: info@staraircons.in
Email: staraircons.in@gmail.com
Business Hours: 9:00 AM - 10:00 PM